Alert Processing

You can subscribe alerts to a customer and generate events based on the customer role.

During Alert subscription, if the customer role is eligible for the given Event, then subscription is allowed. After the Alert subscription, if the role of the customer is changed, then during the Event generation, the system again verifies if the customer role is eligible for the Event.

Subscribe alert requests

You can map a role and subscribe alert requests for a customer.

Generate alert requests

You can generate alert requests based on the customer role.