Feedback

Name	Description	Introduced In
createCustomerFeedback	This API allows the user to submit customer feedback.	2020.04

Description:

This API allows the user to submit customer feedback.

Method:

customVerb - createCustomerFeedback

URL:

/services/data/v1/CustomerFeedback/operations/Feedback/createCustomerFeedback

Security Level:

Public

Body Request:

Parameters

rating (Mandatory)

Specifies the rating given by the user.

description

Specifies any description given by the user.

featureRequest

Specifies any feature Request from the user while submitting feedback.

{
 "rating":"5",
 "description":"Good",
 "featureRequest":"QRCode"
}

Response

Parameters

feedback

Specifies an array of feedback requests and corresponding details.

feedback/featureRequest

Specifies the request for a feature that has been raised in the feedback.

feedback/user_id

Specifies the unique ID of the user. The user_id parameter returns anonymous if the user submits the feedback after logging out.

feedback/rating

Specifies the rating given by the customer for a feature.

feedback/description

Specifies the description of the feedback.

feedback/id

Specifies the unique ID generated for the feedback.

UserName

Specifies the username of the customer.

{
  "feedback": [
    {
      "featureRequest": " QRCode",               
      "user_id": "1002496540",
      "rating": "5",
      "description": "Good",              
      "id": "9"
    }
  ],
  "UserName": "dbpolbuser",
  "opstatus": 0,
  "httpStatusCode": 0

}

Sample Response for pre-login Feedback

{
  "feedback": [
    {
      "featureRequest": " ",
      "user_id": "1002496540",
      "rating": "5",
      "description": "",
      "id": "9"
    }
  ],
  "UserName": "dbpolbuser",
  "opstatus": 0,
  "httpStatusCode": 0
}

Error Codes:

Error Code: 10166

Error Message: Please provide valid Details.